Through e-learning you have the ability to access a course with structured content and branched testing - over the internet - anytime and any place. Rich graphical content is enhanced with the addition of audio, animation and video. E-learning clearly has some distinctive advantages:

• Reduction of travel costs (transportation, accommodation)
• Reduced unavailability of student
• Possibility of very large volume of simultaneous trainings
• Individualized learning: the student glances through the subjects he knows to concentrate on those whom he does not master, all at his own pace.
• Greater flexibility

Nowadays, e-learning is often used in a blended way, as a complement to instructor-led training or accompanied by coaching. In combination with instructor-led training, e-learning can be useful to bring all trainees to the same level before starting the course. Vice versa, after instructor-led training, e-learning can provide recapitulation of the most important issues accompanied with demonstrations and/or assessment.

That said, the learning effort is more important and requires a real motivation, discipline of study and active participation of the learner who will in most cases constitute his own course material.

Over the years JCA has gained important experience with e-learning and can offer different options:

• E-learning courses including theory and practical exercises
• Remote labs to put into practice the knowledge acquired separately
• Customized e-learning courses.

Transforming learning targets and lesson plans into structured self-study e-learning modules is a true challenge: a professional and structured approach is needed. JCA can help you with the development of a script that uses different elements, in a balanced way:

• Audio/narration
• Video clips
• Graphics
• On-screen text
• Navigation and interactivity
• In-course assessments checking for understanding

The final solution can be completely tailored to your needs, e.g. the e-learning will be branded according to your company's look and feel.

JCA can provide you with customized e-learning references e.g. this on-line example on IP telephones:

Part 1	Part 2	Part 3

Indeed, the migration towards IP telephony is often a real challenge not only technical but also in training. The entire staff must be familiarized with handling a new phone and new features in a very short time. The development of customized e-learning measure provides an answer:

• Training tailored to the customer's environment (his phone and his applications)
• No movement of all personnel

In addition, training remains accessible on the company Intranet for newcomers or for a refresher course in the months following the implementation of the telephony solution.

Contact us for further information or additional examples.